What We Do

Whether you use or are considering Salesforce, SAP, Microsoft Dynamics, Selltis or any other system, we can help you get ROI from CRM. We offer services to help industrial sales organizations at every stage of CRM, from vendor selection and specifications to ongoing training. Call 504-355-1150 or email [email protected] to talk about how your company can get the most from CRM.

CRM Specification

Using our CRM Audit, we'll identify your company's true needs and map a custom plan for CRM success.

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CRM Evaluation

Invite us to join your CRM selection team. We can help you define specifications, make the most of demos and identify providers.

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CRM Implementation

Using our "start slow and grow" approach, we'll work with your company to ensure your implementation is a success.

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CRM Coaching

We'll work with your team on the basic blocking and tackling that we have found companies need to get to the next level in their businesses.

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Latest Insights

Get ‘Sales Cowboys’ to Buy-In to CRM

It's always difficult to get everyone on-board with new technology. CRM is no exception. In fact, distributors, reps and manufacturers often face a challenge in getting “sales cowboys” to embrace CRM. Some worry that Big Brother wants to look over their shoulders. Some j

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Team Selling. It Can Be Your Competitive Edge.

When speaking at conferences and I ask what is the definition of “Team Selling” I always get sharing in the responses. The word I rarely get is Leveraging. I believe companies can achieve a competitive edge by sharing and leveraging information. CRM is built for being th

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Are Your Hunters, Hunting or Farming?

How can focused account profiling promote business growth? Last week during a CRM roundtable webinar I hosted with MCAA, we discussed ways to use CRM data to make better business decisions. One of the hot topics was Account Profiling and how using a 4-dimensional approach

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SalesProcess360 Videos featuring Brian Gardner

Get insights based on decades of experience in industrial markets, including why you should think beyond outside sales, how to take a proactive approach to sales opportunities and how to let sales process drive your CRM wish list.

What Our Clients Say

Doug Baker

"Founder Brian Gardner understands the challenges of industrial sales because of his extensive management experience in the field. This gives him a unique ability to explore and analyze problems and suggest solutions."

Doug Baker, Teledyne

Joe Incontri

"If you are a distributor, representative or manufacturer in the industrial equipment sector, you will benefit greatly from SalesProcess360's insights on sales management and customer information systems optimization."

Joe Incontri, Krohne Inc.