• +504-355-1150
  • sales@salesprocess360.com

What We Do

Whether you use or are considering Salesforce, SAP, Microsoft Dynamics, Selltis or any other system, we can help you get ROI from CRM. We offer services to help industrial sales organizations at every stage of CRM, from vendor selection and specifications to ongoing training. Call 504-355-1150 or email sales@salesprocess360.com to talk about how your company can get the most from CRM.

CRM Specification

Using our CRM Audit, we'll identify your company's true needs and map a custom plan for CRM success.

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CRM Evaluation

Invite us to join your CRM selection team. We can help you define specifications, make the most of demos and identify providers.

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CRM Implementation

Using our "start slow and grow" approach, we'll work with your company to ensure your implementation is a success.

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CRM Coaching

We'll work with your team on the basic blocking and tackling that we have found companies need to get to the next level in their businesses.

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Latest Insights

Start Slow: The Right Way to Set Up a Pilot of Your CRM Software

Start Slow: The Right Way to Set Up a Pilot of Your CRM Software

The implementation of a new CRM software program can feel like a full-time job. While it may be tempting to push through the implementation quickly to move on to other projects, I highly recommend you roll out your CRM project slowly and grow it from there. One great way to

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Skeptical senior businessman standing in boardroom

How to Get Executive Buy-in for Your CRM Initiative

Last month, I conducted a webinar on ROI from CRM in partnership with Modern Distribution Management (available on-demand here). Among the questions I received: “What tips do you have for bringing the executive team on board after purchase?” Read More

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Perceptions of Pay and Prestige

Perceptions of Pay and Prestige: Obstacles to Sales Realignment

Recently, I worked with a client to analyze the alignment of their sales force. Using 4-D account profiling (learn about that profiling technique here), we discovered that many of the accounts visited by the client’s hunters – reps aggressively seeking new business – h

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SalesProcess360 Videos featuring Brian Gardner

Get insights based on decades of experience in industrial markets, including why you should think beyond outside sales, how to take a proactive approach to sales opportunities and how to let sales process drive your CRM wish list.

What Our Clients Say

Doug Baker

"Founder Brian Gardner understands the challenges of industrial sales because of his extensive management experience in the field. This gives him a unique ability to explore and analyze problems and suggest solutions."

Doug Baker, Teledyne

Joe Incontri

"If you are a distributor, representative or manufacturer in the industrial equipment sector, you will benefit greatly from SalesProcess360's insights on sales management and customer information systems optimization."

Joe Incontri, Krohne Inc.